Confidentiality Policy

Purpose

This privacy policy sets out how Citizens’ Crime Watch of Miami-Dade County, Inc. complies with its obligations under the Privacy Act regarding the collection, use, disclosure, storage, security and access of the personal information of clients, donors, members, job applicants and staff.

Policy

We respect your privacy – Citizens’ Crime Watch of Miami-Dade County, Inc.  is committed to maintaining the privacy of your personal information. This policy sets out how we collect, use and manage personal information in accordance with the Privacy Act.

Collection of personal information – Citizens’ Crime Watch of Miami-Dade County, Inc. will only collect personal information necessary to deliver our services and conduct the business activities that support this. We may collect the following types of personal information: contact details; job applications; donation details. We may also collect sensitive information such as details of a complaint.

Information collected on our website – We may collect your contact information and problems you may be having in your community. For example, we may collect information about the date, approximate time that an incident occurs, and incident details. This information is used by us to help assign a crime prevention coordinator and contact the law enforcement agency working alongside with our organization.

Methods of collecting personal information – Citizens’ Crime Watch of Miami-Dade County, Inc. collects personal information through a variety of methods including e-mail, face to face interactions, phone calls and through website. We collect personal information directly from individuals.

Use of personal information – Citizens’ Crime Watch of Miami-Dade County, Inc.  uses personal information to provide our services. We may also use personal information to notify individuals of information they have requested. De-identified data may be used to meet regulatory and funding requirements or for the purposes of internal reporting and improvement of services. Where not previously requested, and in accordance with Privacy legislation, we may use personal information to communicate with individuals through newsletters. All such communications will provide an option to opt out or unsubscribe. Requests to opt out or unsubscribe can also be directed to crimewatch@citizenscrimewatch.org or (305) 470-1670.

Security of personal information – Citizens’ Crime Watch of Miami-Dade County, Inc.  will take reasonable steps to protect personal information from misuse, interference and loss, unauthorized access, modification or disclosure. Personal information held by Citizens’ Crime Watch of Miami-Dade County, Inc.  is stored electronically in secure databases, or where retention of hard copy documents is required, in secure filing systems with keys. Only authorized Citizens’ Crime Watch of Miami-Dade County, Inc. personnel are provided with access to individuals’ personal information.